Which of the following actions is NOT authorized for licensed agents in Virginia?

Licensed insurance agents in Virginia have specific roles and responsibilities that are crucial to their function within the insurance industry. Among these actions, processing claims typically falls outside the authorized activities of agents. Agents primarily focus on selling insurance policies, soliciting applications, receiving applications from clients, and forwarding these applications to the insurer.

Processing claims, however, is usually designated to claims adjusters or other specialized personnel within the insurance company. This distinction is important to ensure that claims are handled by those with the appropriate knowledge and training to assess and investigate claims effectively. Agents are not held accountable for making claims determinations or decisions, which helps maintain the integrity of the claims process and avoid potential conflicts of interest.

Thus, the action of processing claims on behalf of the insurer is not authorized for licensed agents, highlighting the specific boundaries of their responsibilities in the Virginia life insurance market.